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Oh hi! I’m Emma!
I’m part of the operations team here at Upstream. I work alongside the client care team to seamlessly join clients with the help they need, and solve any problems that may arise along the way!
As you probably guessed from all my exclamation marks, I’m the excitable type. If I ever get the opportunity to greet you, I will do so with extreme enthusiasm. I absolutely and wholeheartedly love what I do here and I hope I can give that same positive energy back to my coworkers and our clients. I have a predilection for order and organization and a passion for solving stubborn problems. Whatever the issue may be, this team will find a solution.
For the past 4 years, I’ve been a stay at home wife and mother. With zero hesitation I say it has been the most challenging and rewarding season of my life. Prior to my role as Mommy, I was a Registered Practical Nurse specializing in Medical/Surgical cases involving orthopedics and neurology. Not satisfied with the current state of Canadian healthcare, I made the difficult decision to leave nursing and obtain my degree in Health Policy, Admin and Law.
During my time in university, I worked for an EAP where I was introduced to Brad! We stayed in contact throughout the years and after mild yet persistent persuasion, he managed to pull me out of my 4-year maternity leave and now I work for Upstream. I was more inspired rather than persuaded to come work for Brad. This wonderful team and positive culture he curated makes it a pleasure to come to work.
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When I’m not solving problems at Upstream I'm usually on my family farm growing vegetables, collecting eggs and chasing my 4 year old around. I live for a well crafted joke, get lost in storytelling and adore dystopian novels of any kind (cliché but 1984 is dystopian apotheosis in my opinion). That’s it! I’m here if you need me.
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